The following terms and conditions constitute an agreement between you and Artifex Networks Private Limited.
(“Voila,” “Company”, “we,” or “us”), the operator Voila (through the “Application (App) & Website”). BY
applicable laws, governed and interpreted by the country (hereinafter referred to as “India”). If you are
registering an account or using the Site on behalf of an individual or entity other than yourself, you represent
In addition, you understand that the specific method, features and services offered on Voila may be altered,
improved, removed or adapted at any time by the Company in its sole discretion and without any notice. If you do
not agree with any of these terms, do not use this site.
Using the Voila Platform
- All users must be eighteen years or older. In the case of minor Consumers (under eighteen (18) years), a
parent or guardian must accept this Agreement and guide all consultations under the services offered.
- . The User takes full responsibility for ensuring that the information submitted is accurate. Voila shall
make no effort to validate any information provided by the Consumer for use in Services with respect to
content, correctness or usability. We with an intention to provide the best service possible could ask you
share more information as and when needed.
- Use of Voila Services requires basic familiarity with the Internet and the Consumer is expected to possess
the necessary internet-usage skills and knowledge to avail Voila Services.
Platform Usage Terms
- You represent and warrant that you are at least eighteen years of age and that
you possess the legal right and the ability to enter into agreements pertaining to
- You are solely responsible for maintaining the confidentiality of your password
and for all activities carried out under your Voila account. You agree to prohibit
anyone else from using your password and immediately notify Voila of any
unauthorized use of your password or other security concerns.
- No party has the power or authority as agent, employee or in any other capacity
to represent, act for, bind or otherwise create or assume any obligation on
behalf of the other party for any purpose whatsoever.
- Your affirmative act of using the App or Site and/or registering for the App or
and your consent to enter into agreements with us electronically
- . The platform may only be used in good faith and may not be used to transmit or
otherwise make available any information that is false or that you do not have a
right to make available under any law or under contractual relationships (such
as inside information, proprietary and confidential information learned or
disclosed as part of employment relationships or under nondisclosure
agreements), to threaten, abuse, harass, or invade the rights of any person or
entity, to infringe on any person or entity's intellectual property rights, or in any
other way that could reasonably be deemed unethical, illegal, or offensive.
- You may not misidentify yourself or impersonate any person or entity, or falsely
state or otherwise misrepresent your affiliation with a person or entity (e.g.,
pretend to be a different person or from a different company or organization).
- . Unless you have our prior written consent, you will not post advertisements or
promotional materials, solicit participants and/or visitors of the Site, reproduce,
duplicate, copy, sell, resell or exploit for any commercial purposes, any portion
of the App or Site or its Services, use of the App or Site or it Services, or access to
the App or Site or its Services.
- You are prohibited from using any type of computer 'worm,' 'virus' or any other
device that is intended or is likely to disrupt, overload, or otherwise impair the
workings of any part of the App or Site. If you do engage in such conduct, the
resulting damage will be hard to quantify as a fixed amount and thus you hereby
agree to pay us liquidated damages in the amount of Rs. 1,00,000 for each day
that the App or Site is damaged until the App or Site is completely repaired and
further unquantified damages which will occur due to your act will be accessed
and you shall be liable to pay the same. This amount is derived by estimating the
value of (1) the loss of good will caused by an inoperable site or app, (2) the
time and money it will take to repair the App or Site and to address the concerns
of visitors. We are required to use reasonable efforts to repair the App or Site as
quickly as possible. This clause will not prohibit us from seeking additional
compensation if your conduct injures us in a way not expressly contemplated
- You are not permitted to collect or store personal data about other users.
- You are not permitted to access the App or Site for the purpose of data
mining or extracting content from the App or Site beyond your personal end
- You are permitted to use the App or Site to find a Partner to perform services
for you related to your problem and to obtain general information about similar
cases (each, a "Permissible Use"). You are not permitted to use App or Site for
any other reason other than a Permissible Use as described above.
Impermissible Uses shall include, but are not limited to, using the App or Site to
order to hire, engage or otherwise work with the employees or affiliates of Voila
or the Partners, to interfere or attempt to interfere in the relationship between
Voila and such employees, affiliates, Partner, or for any other purpose other
than described herein (each, an "Impermissible Use"). If you do engage in such
conduct, the resulting damage will be hard to quantify as a fixed amount and
thus you hereby agree to pay us liquidated damages in the amount of
Rs.2,50,000 for each Impermissible Use, and further unquantified damages
which will occur due to your act will be accessed and you shall be liable to pay
the same. You further agree that this liquidated damages provision reasonably
approximates actual costs, losses, and expenses which would be incurred by
Voila due to any such Impermissible Use. You also agree that nothing in this
section is intended to limit Voila's right to obtain injunctive and other relief as
may be appropriate
- You may not forge headers or otherwise manipulate identifiers in order to
disguise the origin of any Content transmitted through the App or Site.
- In the event you submit information through the App or Site, you agree to
provide true, accurate, current and complete information and agree to promptly
update the information to keep it true, accurate, current and complete. If you
provide any information that is untrue, inaccurate, not current or incomplete,
and/or we have reasonable grounds to suspect that such information is untrue,
inaccurate, not current or incomplete, we have the right to suspend or terminate
your participation in the App or Site and/or refuse any and all current or future
use of the App or Site or its services (or any portion thereof).
- You understand and agree that all information, statistical data, text, software,
music, sound, photographs, graphics, video, messages or other materials
(Content), whether publicly posted or privately transmitted by you and other
users of our service, are the sole responsibility of the person from which such
Content originated. This means that you, and not us, are entirely responsible for
all Content that you upload, post, email or otherwise transmit via the App or
Site. We do not control all of the Content posted via the App or Site and, as such,
do not guarantee the accuracy, integrity or quality of such Content. Under no
circumstances will we be liable in any way for any Content, including, but not
limited to, for any errors or omissions in any Content, or for any loss or damage
of any kind incurred as a result of the use of any Content posted, emailed or
otherwise transmitted via the App or Site
- User shall not solicit the guidance of Partner of Voila outside the usage of
- You acknowledge that we may or may not pre-screen Content, but that our
designees and we shall have the right (but not the obligation) in our sole
discretion to prescreen, refuse, or move any Content that is available via the App
or Site. Without limiting the foregoing, our designees and we shall have the right
(but not the obligation) to remove any Content that violates this agreement or is
Scope of Services
- Voila (the owners and the employee staff of the App or Site) and third-party
professionals who offer services through the App or Site accept no
responsibility for any medical, legal or financial events or outcomes related to
services achieved through the use of the App or Site.
- Voila does not guarantee that a web-based consultation, over-phone
consultation or in-person / video consultation is the appropriate course of
treatment /solution for your particular problem.
User’s Profile at Voila
- Your Voila Profile is created to store records of your consultations and your
personal query / problem information online, including history, etc
- Any information provided as part of a web, over-phone or an in-person / video
consultation becomes part of your Voila Record. You agree to provide accurate
information to help us serve you best to our knowledge, to periodically review
such information and to update such information as and when necessary
- Voila reserves the right to maintain, delete or destroy all communications and
materials posted or uploaded to the Voila Service according to its internal
record retention and/or destruction policies.
- . You might be contacted via email to review the information provided by you for
Voila Record or for Online Consultations. Please make sure you provide a valid
email-id and you update it as and when needed.
- For additional information regarding use of information about you, please refer
- The Company reserves its right to terminate User’s account with immediate
effect without any prior notice or information at its sole discretion.
FEE & CANCELLATION & REFUNDS
- Users shall pay the fee for the guidance as per rate (Rs./min) posted on the Voila
Partner profile and as amended from time to time. The fee is exclusive of taxes
and all applicable taxes shall be charged extra.
- . In case the Client does not turn up on Voila on the scheduled date and time of
the Session to provide guidance or the User could not seek the guidance due to
his/her own default for whatever the reasons may be then the User may
reschedule the session.
- Users may cancel their session.
- Users can withdraw funds from their wallet into their bank accounts. The
Company shall endeavour to process the refund in seven working days from the
date of requests received and accepted by the Company for such refund.
- Voila may send you Notifications and other information regarding common
related topics or preventive care messages containing specific services’ related
information, links to other related websites and specific questions related to
your Voila Record. Additionally, Voila makes available self-care informational
services that provide general, and specific services’ information.
- These communications and resources are not comprehensive and do not include
complete potential information pertaining to the subject matter. These are
solely meant for general, educational and informational purposes and should
not be relied upon as a substitute for user-specific query / problem evaluation
or construed, directly or indirectly as the practice of that particular service or
dispensing of that particular service by Voila.
- The information contained in these communications and resources is compiled
from a variety of sources and may or may not be authored by Voila.
- . Voila makes no warranty with respect to the content of these materials or the
information contained therein.
- We are not responsible for anything outside of Voila. Now or in the future, the
Content and Services may link you to other web sites or information, software,
data, or other contents, on or off the Internet. These other sites or and contents
are not Voila, and the information there is outside of our control. We do not
control, endorse, or review the content of these sites, and we are not
responsible for such content.
Protection of Proprietary Information
- You agree that the Services, which include all software and information, both
electronic and printed media, contain trade secrets and other proprietary
intellectual property and are the proprietary property of Voila. They are
protected by trademark laws and other proprietary rights and laws, and they
may only be used or accessed as specifically provided for, in this Agreement.
- You agree that you will not store, copy, modify, rent, lease, loan, sell, distribute,
transfer, transmit, display, reverse-engineer, reverse-assemble, or otherwise
attempt to discover any programming code or any source code used in or with
the Services. You will not otherwise attempt to transfer any right in the Services
(which includes its software, design and content), create derivative works based
on it or in any manner commercially exploit the Services in whole or in part. You
agree that violations by you, any other person or entity, of these trade secrets
and / or other intellectual property protections or the terms of this Agreement
will be led to prosecution under the Indian Laws and Bylaws. The final choice of
whether the Consumer is in violation of any of these policies is at the sole
discretion of Voila.
- Only for the duration of being logged into the Consumers’ valid Voila account,
the consumer is hereby granted a revocable, non-exclusive, non-transferable
license to use the services for personal, non-commercial purposes; subject to
terms and qualifications of Agreements of Voila.
- With the exception of your case records, Voila retains all rights, titles and
interests pertaining to Voila, the Voila Services and any content, products,
documentation, software or other materials on the Voila web site or App along
with any trade secret, trademark, service mark or other intellectual property or
proprietary right in any of the foregoing.
- Voila welcomes comments, suggestions and submissions by its Consumers
including but not limited to messages, notes, feedback, artwork,
communications, computer code or creative materials provided to Voila. The act
of commenting, suggesting or submitting shall act as a full assignment of all
rights whatsoever (Intellectual property) to Voila. Voila shall have the right to
use the same as its own for all legal purposes including but not limited to
reproduction, disclosure, publishing, distribution and the like without any
compensation to the Consumer.
- Except as expressly provided herein, no other right or license with respect to
any trademark rights or other proprietary rights are granted under this
agreement. All rights not expressly granted hereunder by Voila are expressly
reserved to Voila and its licensors and information and content providers.
Contact us if you believe information on our website or App infringes your
copyright. If you believe any materials accessible on or from Voila infringe your
copyright, you may request removal of those materials.
- No part of the materials including graphics or logos, available in this App or Site
may be copied, photocopied, reproduced, translated or reduced to any
electronic medium or machine-readable form, in whole or in part, without
- . Your license to access and use the App or Site and its services are subject to the
following additional restrictions and prohibitions on use. You may not (1) copy,
print republish, display, transmit, distribute, sell, rent, lease, loan or otherwise
make available in any form or by any means all or any portion of the App or Site,
or any information or materials retrieved therefrom; (2) use the App or Site or
any other materials from the App or Site to develop, or as a component of, an
information storage and retrieval system, database, infobase, or similar
information resource (in any media now existing or hereafter developed), that is
offered for commercial distribution of any kind, including through sale, license,
lease, rental, subscription, or any other commercial distribution mechanism; (3)
create compilations or derivative works of the App or Site or any other
materials from the App or Site; (4) use the App or Site or any other materials
from the App or Site in any manner that may infringe any intellectual property
right, or proprietary right of Voila or any third parties; (5) remove, change, or
make any portion of the App or Site available through any time sharing system,
service bureau, the Internet, or any other technology now existing or developed
in the future, without our express written consent; (7) remove, disable, defeat
or change any functionality or appearance of the App or Site; (8) decompile,
disassemble or reverse engineer any App or Site software or use any network
monitoring or discovery software to determine the site architecture; (9) use any
automatic or manual process to harvest information from the Site; (10) use the
App or Site for the purpose of gathering information for or transmitting (a)
unsolicited commercial email or SMS; (b) email or SMS that makes use of our
name or trademarks, including in connection with invalid or forged headers,
invalid or non-existent domain names, or other means of deceptive addressing;
and (c) unsolicited telephone calls or facsimile transmissions; (11) use the Site
in a manner that violates any state or federal law regulating commercial email,
facsimile transmissions or telephone solicitations; and (12) export or re-export
the App or Site or any portion thereof, or any software available on or through
the App or Site
Etiquette and Privacy
- The resources of Voila should not be used to impersonate another person or
misrepresent authorization to act on behalf of others or Voila. All messages
transmitted via Voila should correctly identify the sender. The Consumer should
never alter the attribution of origin in electronic mail messages or while posting
- . Voila has zero-tolerance for unsolicited bulk email, bulk SMS, unsolicited
posting to newsgroups, marketing gimmicks/spam/scams in community
resources, or other illegal activities. The Consumer shall not infringe upon the
rights of others, spam, propagate computer worms or viruses, use a false
identity, attempt to gain unauthorized entry to any site or network, infringe
trademarks, or other intellectual property rights. The Consumer further agrees
to comply with Indian export laws concerning the transmission of technical data
and other regulated materials via the World Wide Web.
- The Consumer agrees to indemnify and hold Voila harmless for any and all acts
found or suspected to be in violation hereof. The Consumer’s account will be
terminated for any of the above infractions.
- The Consumer shall not attempt to undermine the security or integrity of
computing systems or networks of Voila, its partners, or those accessed through
or with their product, and must not attempt to gain unauthorized access.
Voila reserves the right to terminate any account which doesn’t follow our Terms
- You acknowledge that your use of the Voila Services is solely at your own risk,
and that you assume full responsibility for all risks associated therewith. To the
extent that any of the Content included on Voila is provided by third party
content providers or other users, we have no editorial control or responsibility
of such content appearing on Voila. All information, products or services
contained on or provided through this website are provided "as is", without any
warranty of any kind, express or implied, to the fullest extent permissible under
applicable law. Voila and its Affiliates hereby disclaim all representations and
warranties, express or implied, statutory or otherwise, including but not limited
to warranties of merchantability, appropriateness, title, non-infringement and
freedom from virus strains.
- Third-party content may appear on this App or Site or may be accessible via
links from this Site. We shall not be responsible for and assume no liability for
any mistakes, misstatements of law, defamation, omissions, falsehood,
obscenity, pornography or profanity in the statements, opinions,
representations or any other form of content contained in any third-party
content appearing on the Site. You understand that the information and
opinions in the third-party content represent solely the thoughts of the author
and is neither endorsed by us nor does it reflect our beliefs.
- The App or Site may contain 'hyperlinks' to websites neither owned nor
controlled by us and we are not responsible for, and, unless otherwise noted
specifically, make no representations or endorsements with respect to these
sites or with respect to any service or product associated with these sites. By
including these hyperlinks, we do not mean to state or imply that we sponsor,
are affiliated with, or are legally authorized to use any trade name, registered
trademark, service mark, logo, legal or official seal, or copyrighted symbol that
may be reflected in the hyperlinks.
- Without limiting the foregoing, Voila and its affiliates make no warranty as to
the reliability, accuracy, timeliness, usefulness, adequacy, completeness or
suitability of the Voila products and services provided hereunder. Voila makes
no representations or warranties about the satisfaction of government
- Voila will take all necessary precautions to protect itself against failure of our
hardware and our software. The Consumer acknowledges and agrees that
temporary interruptions in service may occur, and that Voila shall have no
liability for any claim, cost, charge, loss or expense arising from or relating to
use of the Services. Voila makes no warranty that the Services will meet your
requirements, or that the Service(s) will be uninterrupted, timely, secure, or
error free. The Consumer acknowledges and agrees that in the event of failure,
restoration of service may take several days.
- We reserve the right at any time and from time to time to modify or discontinue,
temporarily or permanently, the App or Site (or any part of it) with or without
notice. In the event of a modification or discontinuance, all information
submitted by you and others may be lost. You agree to keep a permanent record
of all information provided to us, and you agree that all information submitted
to us is at your sole risk. You agree that we have no responsibility or liability for
the deletion or failure to store any Content maintained or transmitted by the
App or Site including without limitation messages and other communications.
You agree that we shall not be liable to you or to any third party for any
modification, suspension or discontinuance of the Service.
- . We do not represent or warrant that the App or Site will be error-free, free of
viruses or other harmful components, or that defects will be corrected. We do
not warrant or represent that the information available on or through the App
or Site will be correct, accurate, timely, or otherwise reliable. We may (but are
not obligated to) make improvements and/or changes to its features,
functionality or content of the App or Site at any time. In no event shall we be
liable for any such errors or defects.
Disclaimer of Warranties
YOU EXPRESSLY UNDERSTAND AND AGREE THAT: YOUR USE OF THE APP OR SITE IS
AT YOUR SOLE RISK. ALL CONTENT AND SERVICES ON THE APP OR SITE IS PROVIDED
SOLELY ON AN 'AS-IS/AS-AVAILABLE' BASIS. TO THE EXTENT PERMITTED BY
APPLICABLE LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND,
WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED
WARRANTIES AND CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY,
FITNESS FOR A PARTICULAR PURPOSE OR USE, AS TO THE RESULTS YOU MAY
ACHIEVE ON ACCOUNT YOUR USE OF THE APP OR SITE, AS TO THE RESULTS YOU MAY
ACHIEVE ON ACCOUNT OF ANY RELATIONSHIP YOU ELECT TO CREATE WITH
PROFESSIONAL, AND NON-INFRINGEMENT. NEITHER VOILA NOR ANY OF ITS
LICENSORS OR AFFILIATES MAKES ANY REPRESENTATIONS OR WARRANTIES
REGARDING ANY PROFESSIONAL, INCLUDING, WITHOUT LIMITATION, ANY
PROFESSIONAL’s ABILITY TO OBTAIN A FAVORABLE RESULT FOR YOU.
WE DO NOT GUARANTEE THE ACCURACY OR COMPLETENESS OF ANY CONTENT OR
SERVICES AND WE DO NOT GUARANTY IN ANY SERVICES OR GOODS ASSOCIATED
WITH THE APP OR SITE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY
SERVICE OR GOOD WILL CONTINUE TO BE AVAILABLE.
ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF
THE SERVICE IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE
SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF
DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.
NO INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR
THROUGH OR FROM THE APP OR SITE SHALL CREATE ANY WARRANTY NOT
EXPRESSLY STATED IN THIS AGREEMENT.
Limitation of Liability
YOU EXPRESSLY UNDERSTAND AND AGREE THAT WE SHALL NOT BE LIABLE FOR
ANY, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES,
INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF REVENUES, PROFITS,
GOODWILL, USE, DATA, FAILURE TO REALIZE EXPECTED SAVINGS, OR OTHER
INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE APP
OR SITE; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES
RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR
OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH
OR FROM THE APP OR SITE; (iii) INVALID DESTINATIONS, TRANSMISSION ERRORS, OR
UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA;
(iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SITE; (v) YOUR
FAILURE TO RECEIVE ANY THIRD PARTY SERVICES OR PRODUCTS REQUESTED
THROUGH THE APP OR SITE OR (vi) ANY OTHER MATTER RELATING TO THE APP OR
You shall defend, indemnify, save and hold Voila, its affiliates harmless from all
demands, liabilities, claims and expenses, including Partner's fees, fees of third parties
relating to or arising under this Agreement, the Services provided hereunder or your
use of the Services, including without limitation, infringement by you or someone else
using the service with your computer, of any intellectual property or other proprietary
right of any person or entity, or from the violation of any of our operating rules or policy
relating to the Service(s) provided.
When we are threatened with suit by a third party, we may seek written assurances
from you concerning your promise to indemnify us; your failure to provide those
assurances may be considered by us to be a breach of your agreement and may result in
deactivation of your service(s) with immediate effect.
Under no circumstances, including negligence, shall Voila including (it’s Affiliates) or
anyone else involved in creating, producing or distributing Voila Services be liable for
any direct, indirect, incidental, special or consequential damages that result from the
use of or inability to use Voila Services, or that results from mistakes, omissions,
interruptions, deletion of files, errors, defects, delays in operation, or transmission or
any failure of performance, whether or not limited to acts of God, communication
failure, theft, destruction or unauthorized access to Voila records, programs or services.
This paragraph shall apply to all content and functionality of Voila Services.
In addition, to the maximum extent permitted by law, in no event shall Voila nor any of
its affiliates be liable for any special, punitive, indirect, incidental or consequential
damages, including but not limited to personal injury, wrongful death, loss of use, loss of
profits, interruption of service or loss of data, whether in any action in warranty,
contract, tort (including, but not limited to negligence or fundamental breach), or
otherwise arising out of or in any way connected with the use of, or the inability to use,
this App or website or any service offered through this App or website or any material
or information contained in, accessed through, or products purchased on this website,
even if an authorized representative of Voila is advised of the likelihood or possibility of
the same. To the extent certain jurisdictions restrict any of the above limitations of
liability; such limitations shall not apply in such jurisdictions to the extent of such
Third Party Protection
The indemnification and disclaimers provisions set forth above are for the benefit of
Voila and its affiliates. Each of these individuals or entities shall have the right to assert
and enforce those provisions directly against you, the Consumer on its own behalf.
This Agreement constitutes the entire understanding of the parties, and is agreed to
being entered into within the jurisdiction of New Delhi, India and shall be governed by
and shall be construed in accordance with the laws of the Republic of India, without
giving effect to any choice of law rules or principles.
Any dispute with Voila shall exclusively be subject to the jurisdiction of the appropriate
Courts situated at New Delhi, India. No party shall object to removal or prosecution of
any litigation to a court within the jurisdiction of New Delhi, India.
Any cause of action or claim you may have with respect to Voila must be commenced
within one (1) year after it arises, except to the extent such litigation is not enforceable
Right to Operational Functionality
Voila reserves complete and sole discretion with respect to the operation of our
Services. We may, among other things withdraw, suspend or discontinue any
functionality or feature of our Services.
By using the App or Site, you do not acquire any rights to the App or Site other than the
limited license to use the App or Site that can be terminated in accordance with this
section. You agree that we, in our sole discretion, may terminate your password,
account (or any part thereof) or use of the Site, and remove and discard any Content
within the Site, for any reason, including, without limitation, for lack of use, or if we
believe that you have violated or acted inconsistently with the letter or spirit of this
agreement. We may also in our sole discretion and at any time discontinue providing
the App or Site, or any part thereof, with or without notice. You agree that any
termination of your access to the App or Site under any provision of this agreement may
be effected without prior notice, and acknowledge and agree that we may immediately
deactivate or delete your account and all related Content information and files in your
account and/or bar any further access to such files or the Site or App. Further, you agree
that we shall not be liable to you or any third-party for any termination of your access to
the App or Site.
Right to Modify Terms of Service
You agree and confirm that the Terms of Service may be amended from time to time
without notice and take responsibility to update yourself periodically with the latest
version available on Voila website or App. Any such revision or change will be binding
and effective immediately on release of the revised Agreement or change to the
Service(s) on our website or App. Unless we notify otherwise, these terms incorporate
and supersede any other terms associated with the Services.
Voila has the right to discontinue service, or deny access to anyone who violates our
policies or the terms and conditions stated herein, without prior notice or warning.
benefit of the heirs, successors and permitted assignees of the parties.
Voila may provide notice to you the Consumer, by e-mail to the e-mail address provided
by you during registration, by a general notice on the Voila Web site or App. You may
give notice to Voila at any time via email to firstname.lastname@example.org.
We may assign this contract at any time to any parent, subsidiary, or any affiliated
company, or as part of the sale to, merger with, or other transfer of our company to
another entity. We will post a notice on the Site regarding any change of ownership so
that you have the opportunity to discontinue your use of the Site or cancel your
registration if you do not wish to continue to use the Site and the Services under the
anyone else and any attempt to do so in violation of this section shall be null and void.
Waiver and Severability of Terms
Our failure to exercise or enforce any right or provision of this agreement shall not
constitute a waiver of such right or provision. If any provision of the agreement is found
by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the
court should endeavor to give effect to the parties' intentions as reflected in the
provision, and the other provisions of the agreement shall remain in full force and
No Responsibility for Posts
Voila does not review or approve the questions or answers submitted to Voila. The
views expressed therein are those of the posting Users and Professionals and do not
necessarily reflect those of Voila.
Voila assumes no responsibility for the posts or the information contained therein, nor
does it make any claims, promises or guarantees about the accuracy, suitability,
competence or completeness of any of the information or advice in the posts. Use the
advice and information provided at your own risk.
Ownership of Content
By submitting a Free Question to Voila, you understand and agree that your question
and any answer provided by Professional will become part of the Voila public database
and the sole property of Voila.
Thus, as to all Free Questions and any answers, you agree that, without any
compensation to you, Voila will own all rights to the submitted questions and answers
(including any intellectual property and moral rights) and will have the sole
unrestricted right to use, reproduce, edit, modify, sell, adapt, publish, translate, create
derivative works from, distribute, communicate to the public, perform and display the
submitted content (in whole or in part) worldwide and/or to incorporate it in other
works in any form, media, or technology now known or later developed, for the full
term of any rights that may exist in the content.
hereof and incorporated herein by reference represent the complete agreement
between you and Voila concerning the subject matter hereof, and it replaces all prior
oral or written communications (if any) concerning such subject matter.
notice in the event you (or any authorized person using your account) fail to comply
service promulgated by voila from time to time. We may also cancel or suspend your
registration for any other reason, including inactivity for an extended period, but will
attempt to notify you in advance of such cancellation or suspension. Upon any
termination, you will destroy all copies of Voila materials in your possession and cease
any access to or use of the Voila Services. Upon this suspension or termination, we may
delete information, files, and other previously available content to you including but not
limited to information provided by you. Voila shall not be liable to you or any third
party for any termination of your access to the Site and/or the Services.
is determined to be invalid or unenforceable, such invalidity or unenforceability shall
not affect the validity or enforceability of the remaining provisions, but such a provision
shall be reformed, if reasonably possible, only to the extent necessary to make it
Your affirmative act of using this App or Site and/or registering for the App or Site or
Policy that shall be deemed to be a part hereof and incorporated herein by reference
and your consent to enter into agreements with us electronically.
I, the User or Consumer
Acknowledge and agree to assume the risk of the above-mentioned limitations pursuant
to the use of Voila. I further understand and agree that no warranty or guarantee has
been made to me concerning any consultation on a particular problem, result, solution
of my query / problem.
I understand that the laws that protect privacy and the confidentiality of personal and /
or Professional Services’ information also apply to Voila, and that my information will
I understand that the consultation through Voila may involve electronic communication
of my personal information to other Partners who may be located in other areas,
including out of state.